
| All policies are subject to change without notice. How to Order: Orders may be placed online, via our toll free phone number, or our order form may be printed out and mailed. Ship/Delivery time: All orders of in-stock inventory items may be expected to ship within 4-5 business days after receipt of an order. Non-inventory items, such as soap slabs, will take up to 2-3 weeks for shipment. An order that includes both in-stock inventory items and non-inventory items such as slabs will be held and shipped when the non-inventory item is available. Shipping Costs: Shipping costs will be added at the time of checkout. USPS First Class orders will be charged a flat rate of $5.85. USPS Parcel Post orders will be charged a flat rate of $3.95. Orders shipped outside of the United States will be charged the actual rate of shipping. UPS orders will be charged at the actual shipping rate charged by UPS. Payment Options: Mastercard, VISA and Prepaid check are acceptable payment options. Summit Soapworks is a YAHOO! store and utilizes a secure server for checkout purposes for optimal security. Returns: All products are fully guaranteed. If you are not 100% satisfied, please return the unused product for a full refund. Summit Soapworks Toll free phone 877-937-2627 sales@summitsoapworks.com 97 Quent Phelan Road, Ludlow, VT 05149 |